Thank you for visiting The Kepic. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit or make a purchase from our website. By accessing our site, you agree to the practices described below.

1. Data We Collect

We collect personal information necessary to process your orders and enhance your experience with us. This may include:

• Contact details such as your name, email address and phone number
• Billing and shipping information, including address and payment details (e.g. credit/debit card numbers)

We are fully responsible for safeguarding all personal data you provide when you create an account, subscribe to our newsletter or make a purchase.

2. How We Use Your Data

Your data is used to fulfill our commitments and provide the best possible service. This includes:

• Processing and delivering your orders
• Sending updates, promotions or offers (only when you’ve opted in)
• Improving our website, products and customer experience

We retain your personal data only as long as necessary to provide our services or as required by law. Once that period ends, your information will be securely deleted.

3. Data Sharing with Third Parties

The Kepic may share limited information with trusted third-party service providers (such as courier partners or payment processors) to complete your transactions and deliveries. All shared data is protected through strict confidentiality agreements and used solely for authorized purposes. We do not sell or rent your personal data to any third party.

4. Account Security

When you create an account with us, you’ll be asked to set a personal password. You’re responsible for maintaining the confidentiality of your login credentials and any activity under your account. The Kepic reserves the right to suspend or terminate accounts, refuse service or cancel orders, if we detect unauthorized use or misuse of our services.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Ask us to stop using your information for direct marketing at any time

To exercise these rights, please contact us at info@thekepic.com.

6. Accuracy & Errors

We strive to ensure all information on our website is accurate and up to date. However, occasional errors or omissions may occur. If a product is listed at an incorrect price, The Kepic reserves the right to cancel the order and issue a full refund.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, maintain your shopping cart and personalize your visit.

We use two types of cookies:

• Session Cookies: Temporary and deleted once you close your browser.
• Persistent Cookies: Stored for a limited period (up to 12 months) to remember preferences like your login or homepage settings.

You can disable cookies through your browser settings, though certain site features may not function properly without them.

8. Policy Updates

The Kepic may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Updated terms will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

📧 info@thekepic.com
📞 0335-4606005
🏠 Lahore, Pakistan